Which Exeechain plan is right for you? Who each plan is for, by stage and goal

Exeechain has four plans, and the honest truth is that the right one depends less on how big your company is and more on what is costing you revenue right now. A bootstrapper hemorrhaging failed payments needs something different from a sales-led team whose annual renewals are the whole ballgame. This guide walks who each plan is genuinely built for, the specific benefit it delivers, and how to pick - by stage, customer count, and the leak you most need to close.

First: who Exeechain is for at all

Exeechain is for B2B SaaS teams with recurring revenue and a churn problem - usually from around $10k MRR up to a few thousand customers. If you have a customer list, a product people log into, and some of your revenue quietly leaking out the back (cancellations, failed cards, renewals that slip), it's for you. It is deliberately built to replace heavyweight platforms like Gainsight for teams that can't spend six months and a consultant budget on an implementation -First scores in 15 minutes. Full accuracy in 24 hours. (Weighing specific tools? See how it compares to ChurnZero and Vitally.)

It is not the right tool if you have no recurring revenue, no product usage to read, or fewer than a handful of customers - there simply isn't enough signal yet for the scoring to earn its keep. Below roughly customer #50, the build-versus-buy math usually still favors doing it by hand.

Shield - $299/mo, up to 150 customers

Stop the bleeding: recover failed payments and catch renewals before they lapse.

Who it's for

The solo founder or first CS hire at an early-stage SaaS - somewhere between roughly $10k and $40k MRR, under 150 customers, doing customer success out of their inbox. You don't have a retention process yet; you have a nagging sense that money is leaking and no clear view of where.

What you get - and the benefit

• Revenue-leak recovery. Failed payments and renewals about to lapse, surfaced with real names and dollar amounts. This alone usually pays for the plan in the first month - most Stripe-connected teams find four figures of recoverable revenue on day one.
• Churn detection. Every customer gets a risk score with the reasons behind it, so you know who to call before they cancel, not after.
• Drafted saves + approval. When an account is at risk, Exeechain drafts the outreach; you review and send. No blank page at the worst moment.
• Copilot included. Ask "who's most likely to churn and why" in plain English and get an answer grounded in your data.

The benefit in one line: you stop losing revenue you didn't even know was leaking, without hiring anyone.

Multiplier - $999/mo, up to 500 customers (most teams)

Shield finds the money on the table. Multiplier works it for you: daily scoring, every save drafted, your approval the only manual step.

Who it's for

The growing SaaS with real recurring revenue - roughly $40k to $200k MRR, up to 500 customers, and either a small CS team or a founder who has accepted that retention is now a job, not a reaction. You've felt the leaks; now you want the whole retention motion running on autopilot with you approving, not authoring.

What you get on top of Shield - and the benefit

• Daily AI risk scoring on every account. Not a weekly batch - a fresh 0–100 score with drivers every day, so risk surfaces the moment it appears.
• Unlimited save plans. Every at-risk account gets a full rescue brief: the situation, three approved actions, and 7-day / 14-day recovery proof.
• QBR automation. Quarterly business reviews written in about thirty seconds from the account's own data - the eight hours that used to make you skip QBRs for smaller accounts.
• Expansion detection + revenue forecast. The AI flags accounts ready to grow and gives you a 90-day MRR number you can defend, so retention and expansion run from the same desk.
• Workflows (up to 5 active). Multi-step customer workflows - onboarding, renewal runway, payment rescue - that run themselves and prove they worked.

The benefit in one line: one person now covers the retention work a team of several used to do - and every recovered dollar is verified against your billing, not estimated. This is the plan most teams land on.

Command - $2,999/mo, up to 2,000 customers

Real-time detection, plus win-back working up to 50 churned customers a month - revenue you had already written off.

Who it's for

The scaled SaaS or dedicated CS team - $200k+ MRR, hundreds to a couple thousand customers, named CSMs, annual contracts where a single missed renewal is real money. You need detection in seconds, not overnight, and you have enough churned history that winning even a fraction of it back is a line item.

What you get on top of Multiplier - and the benefit

• Real-time scoring. A payment failure or champion departure triggers a targeted response within seconds, not at the next daily run.
• Win-back on churned accounts. Re-engage customers who already left with an approved offer, booking only the revenue that verifiably comes back - up to 50 churned accounts a month.
• Salesforce sync + higher agent limits. Bi-directional CRM sync, higher autonomous-action caps, and dedicated onboarding.
• Advanced workflows (up to 50 active). Nested branching, deterministic A/B splits, and enough capacity to cover a large customer base with automated workflows.
• Multiple workspaces (3). Run separate books - products, regions, or clients - with isolated data.

The benefit in one line: you defend a large book in real time and turn a slice of already-lost revenue back into MRR.

Enterprise - from $5,900/mo, unlimited

Your brand. Your rules. Built for thousands of accounts. Custom terms.

Who it's for

Enterprises and agencies with thousands of accounts, compliance requirements, or a need to put the product under their own brand. Think a platform running retention for its own customers' customers, or a CS org that needs SSO/SCIM, private AI routing, and a contract instead of a credit card.

What you get - and the benefit

• Unlimited customers and workspaces.
• White-label - your brand, your domain.
• Sovereign Shield - private AI routing and attestation for regulated data.
• SSO / SCIM, custom terms, and dedicated support.

The benefit in one line: enterprise-grade retention infrastructure you can run at any scale, under your own name.

Pick by your situation

If you'd rather not read four sections, here's the short version:

• "I just want to stop obvious losses." → Shield. Failed payments and lapsing renewals, recovered.
• "Retention is now my job and I need leverage." → Multiplier. The whole motion on autopilot, you approve.
• "I run a real CS team and need real-time + win-back." → Command.
• "I need it under my brand at enterprise scale." → Enterprise.

Two anchors help most people decide fast: your customer count (150 / 500 / 2,000 / unlimited) sets the floor, and your biggest current leak sets the ceiling - if daily scoring, expansion, or win-back would each pay for themselves, step up. Everything is month-to-month, so you can start where the pain is and move as it changes.

The fastest way to know is to see your own number: run the free leak scan on your real billing data, then compare plans against what it finds. (Signing up is free too, but a free workspace runs on a sample book - the scan is the part that reads your own.)

Frequently asked questions