Find the revenue you never decided to lose.
AI customer success software for B2B SaaS. See which accounts need attention and why. Work renewals and failed payments from the evidence, review prepared saves, and track revenue confirmed against billing.
No card · No expiry · Below is our sample book, your own customers are a paid plan
Free plan
Risk, evidence, prepared action
Sample · a full workspace on our book, nothing to connect
Sample accounts above the risk line
$17,400/mo
Current MRR across three sample accounts in medium or high risk bands. The evidence below is drawn from the sample book's own product-activity history. This is exposure, not a forecast that all three will churn.
Work first
Highest revenue first within each risk band.
What needs attention
Current MRR for this account
$8,400/mo
High risk · 82/100
Sample ranking score, not a probability
Northgate Labs · Usage down for 21 days
Start here. It is the largest account in the sample high-risk band, with three behavior changes showing in its product-activity history.
For the person responsible for keeping the customer
Know who to call. Have the email ready.
Bring account activity, outreach and billing into the same review. Leave with a next step, then follow what happened.
Put the fee against your own numbersA renewal is close. Usage has dropped.
See the account’s revenue and the changes behind its risk score. Pick the customer conversation to have first.
Read a score and its reasonsThe outreach still needs writing.
Review a save email drafted from the customer’s history. Edit it, approve it and keep follow-through with the account.
See the drafted saveThe CFO asks what came back.
Report billing-confirmed outcomes separately from at-risk revenue and forecasts. See what was confirmed and what remains unresolved.
Check the counting methodFrom the founder
Most of the revenue a SaaS on Stripe loses never sends a cancellation email. It leaves as a card that failed and nobody chased, or a renewal nobody owned. The tools built to catch that start at $49,676 a year (Gainsight's observed median), and buyers report 4 months before the first outcome. I'm building Exeechain for the team with a few hundred customers and no CS department yet. It's early, and I do every onboarding myself.
If you would rather just ask me: book a 30-minute leak review. We look at your billing together, I tell you what I see, and you keep the answer whether or not you ever buy anything.
Lachu Man Basnet
Founder, Exeechain
Northgate Labs
Pro plan · $8,400 MRR
Renews in 12 days
Why
- Login frequency down 62% in 21 days
- NPS dropped 9 → 6 in the last survey
- Champion Sarah K. changed roles
Exeechain
Then go get it back.
Saves are drafted for your approval. Only verified dollars count.
First scores in 15 minutes · Cancel any time · Score and outcome shown are Sample data.
Workflows
A card fails at 09:14.
By day 3 it is paid, and the workflow stops itself.
The payment-failure workflow, running on the sample book. Yours are built from the same blocks.
Live workflow
Payment-failure rescue
Payment failed
Signal starts the workflow
Rescue email
Drafted · held for approval
Wait 3 days
Durable · quiet hours
Recovered?
Checks live billing
Goal met
31Journey completes itself. No drips after the win.
Human takes over
7A task with the workflow's full context.
09:14Payment fails at Stripe. Northgate Labs enters the workflow.
09:14Rescue email drafted from Northgate's own data. Held for your approval.
09:21You approve. Sent.
09:21Journey parks for 3 days. Overnight? It waits for morning.
Day 3The branch asks billing, live: payment recovered.
Day 3Goal met. Journey completes. Save verified against billing.
Sample run
- Journeys end when they succeed
- Stops the moment the goal is met.
- Split tests without a lab coat
- A/B test any step with one branch.
- Never emails a customer at 3am
- Automatic sends wait for morning.
- Every step shows its numbers
- See where journeys drop off.
Goal
Risk below 40
Journey complete
Northgate Labs, day 6 of 14
Branch
Pinned to arm A
Quiet hours
22:00 to 07:00
Drafted 03:12, held
Sends at 08:00 your time
Step 2, rescue email
56
entered
41
through
31
converted
How Exeechain works: detect, decide, act
01 · Detect
Every score shows its reasons.
Each account gets a 0 to 100 risk score and the three changes that moved it, in plain English.
- Login frequency down 62% (21d)
- NPS 9 → 6 last survey
- Champion changed roles
02 · Decide
Ask which renewal to worry about.
Copilot answers from your real data, with the records it read cited.
- 1.Northgate Labs$8.4k · May 18 · login -62%
- 2.Halcyon Digital$5.1k · Jun 3 · champion left
- 3.Cobalt Software$3.9k · May 27 · NPS 9 → 6
03 · Act
A champion leaves. The save is drafted.
A Slack alert, a save email and a task to find the next champion, all from one signal. Nothing sends until you approve.
How Exeechain works: detect, decide, act
Every score shows its reasons.
Each account gets a 0 to 100 risk score and the three changes that moved it, in plain English.
Ask which renewal to worry about.
Copilot answers from your real data, with the records it read cited.
A champion leaves. The save is drafted.
A Slack alert, a save email and a task to find the next champion, all from one signal. Nothing sends until you approve.
- Login frequency down 62% (21d)
- NPS 9 → 6 last survey
- Champion changed roles
- 1.Northgate Labs$8.4k · May 18 · login -62%
- 2.Halcyon Digital$5.1k · Jun 3 · champion left
- 3.Cobalt Software$3.9k · May 27 · NPS 9 → 6
Your numbers
Estimate the value on your own book.
Customer count, revenue per customer, churn, and the save rate you are willing to assume. The plan it prices against changes with the size of the book.
A scenario, not a forecast
Your book size, your churn, the plan that fits it.
Drag the sliders, including the save rate. This is a scenario you control, not a promise: nobody can tell you your save rate before you have one. The free leak benchmark gives you a starting estimate.
Modelled recovery
A scenario built from your inputs, not a forecast of your account. It assumes every churning customer is one we flag and you work. Doesn't count expansion uplift, QBR hours saved, or insourced data-team cost. Once you are live, the ROI page reports only dollars confirmed against your billing - usually a smaller number, and the only one worth taking to a CFO.
Also in the workspace
QBRs, forecasts and save plans,
built from the same book.
QBR Generator
A quarter's deck, in about a minute.
Revenue Forecast
A 90-day number you can defend.
AI Save Plans
A rescue brief for every account worth saving.
How we score
What the score reads.
Pulled from the tools you already use. The three that moved most are written out on every account.
- Logins
- freq · breadth
- Billing
- Stripe events
- Support
- tone · volume
- NPS
- drift · text
- Champion
- role moves
- Competitors
- named in tickets
How we score
What the score reads.
Six sources.
Pulled from the tools you already use. The three that moved most are written out on every account.
Integrations
Stripe first.
Then your CRM, help desk and product analytics.
Stripe
Chargebee
Recurly
Paddle
Salesforce
HubSpot
Pipedrive
Close
Mixpanel
PostHog
Amplitude
Intercom
Zendesk
Help Scout
Front
Freshdesk
Slack
CSV Import
REST API
Usage Webhook
Tracking Snippet
Email Domain
CSV import + REST webhooks cover anything not on this list. Trademarks belong to their respective owners.
Numbers you can defend
We never book a dollar
we can't prove.
Only revenue verified against billing.
An influenced-revenue estimate
$420,000
Illustrative estimate. It does not establish collected revenue.
A billing-confirmed outcome
$60,000verified
Illustrative confirmed amount. Counted separately from estimates.
Illustrative amounts, not customer results or a competitor benchmark.
Pricing
Start free.
Pay when it's your customers.
Free
Every feature, on a sample book.
Shield
Up to 150 customers
Leak recovery, churn scoring, drafted saves, Copilot.
Most popularMultiplier
Up to 500 customers
Plus QBRs, expansion and unlimited save plans.
Command
Up to 2,000 customers
Plus real-time scoring and Salesforce sync.
Frequently asked
Five questions to answer before you sign up.
Do I have to pay to see anything?
No. A free account runs every feature on a full sample book, with no card and no expiry. A paid plan (from $299/mo) points it at your own customers.
What is Exeechain?
AI customer success software for B2B SaaS teams. It scores every account for churn risk and says why in plain English, drafts the save from that customer's own history for you to approve, and chases failed payments before they turn into churn. It only counts a save when billing confirms the money came back.
How is Exeechain different from Gainsight?
Gainsight publishes no rates; Vendr's observed median is $49,676 a year, and its rollout is reported as 8 weeks claimed, 4 months to outcome. Exeechain starts at $299/mo with no implementation project.
Is my customer data secure?
Yes. Encrypted at rest and in transit, tenant isolation at the database layer, and role-based access. Your data is never used to train models. HIPAA is not supported.
Do I need a customer success team to use this?
No. It is built so one CS manager, or a founder, can cover hundreds of customers.
Still comparing
Every price we could verify,
including the ones they hide.
- Gainsight pricingPublishes no rates at all. Vendr's observed median is $49,676/yr across 372 purchases.
- ChurnZero pricingLists $12,000/yr. Observed contracts reach $180,100.
- Gainsight alternativesSeven, with the reported price of each, and when Gainsight still wins.
- ChurnZero alternativesChurnZero lists $12,000/yr; buyers pay a $44,625 median.
- Vitally alternativesVitally lists $299/mo; the reported starting tier is $1,500 to $2,000.
- Planhat alternativesPlanhat's observed median is $41,255/yr across 35 verified purchases.
- Totango alternativesQuote-only since the Catalyst merger; Vendr's observed median is $66,150/yr.
See it work on a full book
before you connect anything.
Free, no card. Your own customers from $299/mo.
Prefer a human first? Book a 30-minute leak review with the founder.