OverviewHow it worksPricing
ExeechainExeechain

Detect

  • Churn prediction0-100 daily, with the drivers
  • Customer health scoreThe three reasons, quoted
  • Revenue forecastNext quarter, defensible

Act

  • Retention playbooksDrafted per customer
  • Workflow automationWorkflows you compose
  • CopilotAsk about any account

Prove

  • QBR automationEight hours to thirty seconds
  • Revenue leak benchmarkSize the leak from your MRR, free
  • Retention intelligenceThe whole loop

Alternatives

  • vs Gainsight
  • vs ChurnZero
  • vs Vitally
  • vs Planhat
  • vs Totango

What they cost

  • Gainsight pricingEvery reported figure, sourced
  • ChurnZero pricingListed vs actually paid
  • Buyer's guideHow to choose

Connect

  • Stripe
  • HubSpot
  • Intercom
  • Zendesk
  • Mixpanel
  • Slack

Bring your own

  • API & CSVREST, webhooks, import
Pricing

Read

  • Documentation
  • Blog
  • Getting started

Look around

  • Live demoA seeded workspace
  • Churn calculatorLogo and revenue churn, annualised
  • NRR calculatorNet and gross retention
  • SecurityWhat we have, and don't
Sign inStart free
Free forever, on a full sample book

Find the revenueFind the revenue you never decided to lose.you never decided to lose.

Every payment that failed, every card expiring before a renewal, every renewal slipping, with the customer, the amount and the date attached. See the whole thing working on a full sample book, free.

Open the whole product, freeOr size your own leak first

No card · No expiry · Your own customers start on a paid plan

Everything below runs on a sample book. Your own numbers replace it the moment you connect Stripe on a paid plan.

Free plan

Risk, evidence, prepared action

Sample · a full workspace on our book, nothing to connect

Sample accounts above the risk line

$17,400/mo

Current MRR across three sample accounts in medium or high risk bands. The evidence below is drawn from the sample book's own product-activity history. This is exposure, not a forecast that all three will churn.

Work first

Highest revenue first within each risk band.

3 accounts

What needs attention

Current MRR for this account

$8,400/mo

High risk · 82/100

Sample ranking score, not a probability

Northgate Labs · Usage down for 21 days

Start here. It is the largest account in the sample high-risk band, with three behavior changes showing in its product-activity history.

From the founder

I've watched too many SaaS teams lose customers they could have saved, not because the signals weren't there, but because the tools that read them cost $30K and six months. Exeechain is the platform I wished existed when I was running CS. It's priced for teams that are still building, not just teams that already won.

If you would rather just ask me: book a 20-minute leak review. We look at your billing together, I tell you what I see, and you keep the answer whether or not you ever buy anything.

LM

Lachu Man Basnet

Founder, Exeechain

AC

Northgate Labs

Pro plan · $8,400 MRR

Renews in 12 days

94High risk

Why

  • Login frequency down 62% in 21 days
  • NPS dropped 9 → 6 in the last survey
  • Champion Sarah K. changed roles

Save drafted · sample

Making sure Northgate is getting full value

“Wanted to check in before your renewal…”

Approve & sendVeto
Saved · verified+$8,400 against billing

Exeechain

Then go get it back.

Drafts the save and holds it for your approval. Payment recovery goes out on its own, after a window where you can stop it. A recovered dollar counts only when it is measured, and a save the customer later undoes is reversed.

Watch it work ›See pricing ›
Free to see it workOpen the whole product, free

First scores in 15 minutes · Cancel any time · Score and outcome shown are Sample data.

Workflows

Workflows that run themselves.
And prove they worked.

Not canned playbooks. You compose your own workflows from real building blocks, as simple or as branching as your customer base demands. Below: one starter template, mid-run.

Live workflow

Payment-failure rescue

Run Northgate LabsActive
yesnot yet

Payment failed

Signal starts the workflow

Rescue email

Drafted · held for approval

Wait 3 days

Durable · quiet hours

Recovered?

Checks live billing

Goal met

31

Journey completes itself. No drips after the win.

Human takes over

7

A task with the workflow's full context.

09:14Payment fails at Stripe. Northgate Labs enters the workflow.

09:14Rescue email drafted from Northgate's own data. Held for your approval.

09:21You approve. Sent.

09:21Journey parks for 3 days. Overnight? It waits for morning.

Day 3The branch asks billing, live: payment recovered.

Day 3Goal met. Journey completes. Save verified against billing.

Sample run · funnel per step in the builder: 56 entered · 41 through · 38 evaluated · 31 converted · 7 handed off

Every piece above is a block in the visual builder. Chain as many as your playbook needs, nest branches inside branches, and dry-run the whole graph on a real customer before it ever touches one.

Triggerspayment failednew customerrenewal within 90drisk crosses 70NPS detractorchampion departs
Actionsemail (approval-gated)taskSlack alertscore refreshLogicwaitbranchA/B splitgoal exit

Or skip the canvas: tell the Copilot “win back customers whose renewal is 60 days out” and it drafts the whole workflow - steps, branches, goal - for you to review and enable.

Goal-aware

Journeys end when they succeed

Set the outcome (risk below 40, payment recovered) and the workflow completes the moment it's true. Conversion counted per journey, not assumed.

A/B tested

Split tests without a lab coat

Route half your runs down each path with one branch. Deterministic per customer, so a crash or retry never flips someone's arm mid-journey.

Polite by default

Never emails a customer at 3am

Autonomous sends respect your quiet hours and hold until morning. Anything you approve by hand goes immediately - you decided.

Funnel truth

Every step shows its numbers

Entered, through, dropped - straight from the run log, on every step in the builder. You see where journeys leak, not just whether they ran.

Starter library included. Basic workflows on Multiplier · advanced branching, A/B splits, and 50 active workflows on Command. Explore workflow automation

01 · Detect
02 · Decide
03 · Act

How Exeechain works: detect, decide, act

See it coming.

Every customer scored daily. Three reasons in plain English.

Ask anything.

Copilot answers in two seconds, grounded in real data.

Save them, automatically.

Playbooks trigger on real signals. You approve, it sends.

Northgate Labs · Pro · $8,400 MRR · Sample
0/ 100
  • Login frequency down 62% (21d)
  • NPS 9 → 6 last survey
  • Champion changed roles on LinkedIn
Copilot · Sample
Three customers I'd watch closely:
  • 1.Northgate Labs$8.4k · May 18 · login -62%
  • 2.Halcyon Digital$5.1k · Jun 3 · champion left
  • 3.Cobalt Software$3.9k · May 27 · NPS 9 → 6
Trigger · Champion changed role
1
Slack alert · #cs-team
+0s
2
Save email drafted by AI
+1m
3
Find next champion · AE task
+24h
Customer retained · 71% · Sample
0%

Retention agent · draft ready

Wanted to check in before your renewal

“Hi Nora, I noticed your team's usage dipped this month and your renewal is coming up. I'd love to make sure you're getting everything you should…”

Grounded in: logins · NPS · renewal date · support tone

Approve & sendVetoEdit
Sent 09:31after your approval

Retention Agent

It acts. You approve.

The agent drafts every save from the account's own data, then waits for your click. Never silent, always vetoable.

Recoverable now

$8,400

Failed payments, past due

At risk

$31,200

Renewals unconfirmed

Recovered

$12,000

Verified against billing

Revenue Leaks

Money, already on the table.

Failing payments, lapsing renewals, missed expansion. Every dollar traces to an account you can act on today. Example figures.

Run the free 60-second leak scan ›
Churned · Mar 2›Win-back approved · Apr 11›Back · +$1,900/mo

Verified reactivation revenue, a separate line from saves. Example.

Win-back

Churned isn't gone.

The agent re-engages lost accounts with a grounded, approved offer, and books only the revenue it truly brings back.

And there's more

Everything else,
in the same workspace.

QBR (the quarterly business review you send your bigger accounts)s, revenue forecasts and save plans, included from day one.

QBR Generator

Eight hours → thirty seconds.

Q1 2026 · ACME CORPStrong adoption,watch renewal.MRR$8,400ADOPTION82%Generated · 30s

Revenue Forecast

A 90-day number you can defend.

FORECAST · NEXT QUARTER$1.42M+12.4% vs last quarterQ1Q2Q3Q4Forecast assumes 2 at-risk saves

AI Save Plans

A rescue brief for every account worth saving.

The AI turns risk signals into an executive brief, three approved actions, and 7-day / 14-day recovery proof.

SAVE PLANNorthgate Labs$8,400 MRR · 82/100 riskChampion moved teamsUsage down 62%Renewal due in 19 days1Executive briefWhat changed, why it matters, and the exact revenue at stake.2Rescue motionThree approved actions: customer email, Slack owner, champion replacement.3Recovery proof7-day and 14-day checkpoints tied back to health score movement.Ready for approval

How we score

Six signals.
One score.

Most churn isn't mysterious. The signals are sitting in tools you already use. We read them, weight them, surface the three that matter, per customer, every morning.

Now lighting · 01
Logins
freq · breadth
Now lighting · 02
Billing
Stripe events
Now lighting · 03
Support
tone · volume
Now lighting · 04
NPS
drift · text
Now lighting · 05
Champion
role moves
Now lighting · 06
Competitors
watchlist
Loginsfreq · breadthBillingStripe eventsSupporttone · volumeNPSdrift · textChampionrole movesCompetitorswatchlistSCORE-

Plays nice with your stack

Native integrations.
First scores in 15 minutes, not weeks.

MixpanelCSV ImportREST APIWebhooksTracking SnippetEmail DomainStripeSalesforceSlackHubSpotIntercomZendeskExeechain
Stripe

Stripe

Salesforce

Salesforce

HubSpot

HubSpot

Slack

Slack

Intercom

Intercom

Zendesk

Zendesk

Mixpanel

Mixpanel

CI

CSV Import

RA

REST API

W

Webhooks

TS

Tracking Snippet

ED

Email Domain

CSV import + REST webhooks cover anything not on this list. Trademarks belong to their respective owners.

Why this matters

The math is brutal.
Retention compounds.

5-25×
more expensive to acquire a new customer than to retain an existing one.
Amy Gallo, Harvard Business Review, October 2014 · checked 2026-08-21
25-95%
the profit lift from a 5% increase in customer retention.
Frederick Reichheld / Bain, via Harvard Business Review · checked 2026-08-21
1 in 3
SaaS churn is involuntary - a payment that failed, not a customer who left. Recurly's network data puts voluntary SaaS churn at 2.16% against 1.06% involuntary; the division is ours.
Recurly network data, July 2026 · checked 2026-08-21
First scores in 15 minutesBring your data, take it with youCancel any timeAES-256 encrypted · GDPR

Numbers you can defend

We never book a dollar
we can't prove.

Most tools report “influenced revenue” you'd never take to a CFO. Exeechain counts only what it verifies against your billing.

What most tools report

$420,000

“Influenced” revenue: attributed, unverifiable, quietly inflated.

What Exeechain reports

$60,000verified

Traced to billing by the weekly verify job. Every figure has a source you can open.

Verified ≠ estimated, never blended Closed loop: act → verify → prove Board-ready ROI ledger

Sample.

Trust & security

Read-only on your billing.
Nothing sent without your approval.

Tenant isolation
Postgres row-level security
GDPR
DPA available
CCPA
Compliant
AES-256
Stripe keys encrypted at rest (GCM), never displayed or exported
Read-only
Connect with a restricted Stripe key - we only ever read
RLS
Postgres row-level tenant isolation
Metadata
Email sync never stores message bodies

Enterprise tier

Sovereign Shield. Your data, your model, your boundary.

Need in-VPC inference, SSO or white-label? Talk to us. On this tier AI runs on a private endpoint, VPC-bound or on-prem, with no third-party model involved at all. On every other plan inference runs in the United States at Anthropic, with NVIDIA as the fallback, and neither trains on your data - the full list is on our privacy page.

YOUR VPCAPPExeechainPRIVATEAI Endpoint0 third-party calls

Pricing

Start free.
Pay when you act.

Free finds the revenue you're leaking and writes the save. Paid sends it, automates it, and proves what it recovered.

Free

$0/ mo

The entire product, unlocked, running on a full sample book. Nothing greyed out. The only thing it will not do is touch your own customers.

Shield

$299/ mo

Up to 150 customers

Find the revenue you're leaking (failed payments and renewals at risk), then detect churn, draft the save, and route it for approval. Copilot included.

Most popular

Multiplier

$999/ mo

Up to 500 customers

Daily risk detection, unlimited save plans, QBRs, expansion AI, and ROI proof.

Command

$2,999/ mo

Up to 2,000 customers

Real-time scoring, Salesforce sync, higher Retention Agent limits, dedicated onboarding.

Compare all plans ›

Frequently asked

The real questions.

Do I have to pay to see anything?

No, and not in a trial sense either. A free account runs the ENTIRE product - scoring with its drivers, the revenue leaks, drafted save emails, playbooks, workflows, the agent - on a full sample book, with no card and nothing greyed out, so you can judge whether the judgement is any good before you spend anything. What a paid plan adds (from $299/mo) is pointing all of it at your own customers: Stripe connected read-only, your accounts, your dollars. If you want a number for your own book before then, the leak scan sizes it from your MRR and churn rate without any billing access at all.

What is Exeechain?

Exeechain finds the revenue you never decided to lose. It names every payment that failed and never came back, every card expiring before a renewal, and every renewal slipping, with the customer and the dollars attached. Signing up is free and runs the whole product on a complete sample book, so you can judge it before connecting anything. Paying (from $299/mo) is what acts on it: risk scoring with the drivers explained, save emails drafted for your team to approve and send, retention playbooks, automated QBRs, win-back for customers who already left, and a ledger that only books recovered revenue it can prove. It's built to replace heavyweight platforms like Gainsight and ChurnZero for teams that don't have six months and $30K to spend on implementation.

How is Exeechain different from Gainsight?

Gainsight publishes no rates; Vendr's observed median is $49,879 a year across 367 purchases, and its reported rollout is reported 4-6 months, with consultants. Exeechain starts at $299/mo. First scores in 15 minutes. Full accuracy in 24 hours. No implementation project: AI churn scoring, retention playbooks, revenue-leak recovery, an Copilot, and Slack alerts from day one on the entry plan. The full revenue suite (QBR automation, expansion detection, champion tracking, revenue forecast, and the autonomous Retention Agent) is on Multiplier from $999/mo. Same outcomes, roughly 80% lower total cost.

Is my customer data secure?

Yes. Encryption at rest and in transit, with tenant isolation enforced at the database layer (Postgres row-level security) and role-based access controls. Customer data is never used to train models. Full data export and deletion are available from Settings → Privacy. HIPAA is not currently supported; do not upload PHI.

Do I need a customer success team to use this?

No. Exeechain is designed so a single CS manager, or a founder running CS themselves, can cover hundreds of customers. The daily digest tells you what to do; the playbooks run automatically; the Copilot answers questions you'd otherwise ask an analyst. It's designed to do the work Gainsight customers hire admins and analysts for, so a much smaller team can cover the same number of accounts.

Ready when you are
94Northgate Labs · high risk›Saved · verified +$8,400

Stop losing customers
you could've saved.

Predict, prevent, and recover revenue from churn, in the time it takes to make coffee.

See it on a sample book, freeView demoSee pricing›
Free to explore, no card·First scores in 15 minutes·Cancel any time

Prefer a human first? Book a 20-minute leak review with the founder. You leave with your three biggest leaks, whether or not you buy.

ExeechainExeechain

Find the revenue you never decided to lose. Failed payments, cards expiring before renewal, and renewals slipping, by customer, with the dollars attached.

Product

  • Free revenue leak scan
  • Churn prediction
  • Health scores
  • Copilot
  • Playbooks
  • QBR automation
  • Forecast
  • Retention intelligence
  • Pricing

Integrations

  • Stripe
  • HubSpot
  • Intercom
  • Zendesk
  • Mixpanel
  • Slack

Free tools

  • Churn rate calculator
  • NRR calculator

Compare

  • vs Gainsight
  • vs ChurnZero
  • vs Vitally
  • vs Planhat
  • vs Totango
  • Gainsight pricing
  • ChurnZero pricing
  • Buyer's guide

Resources

  • Live demo
  • Blog
  • Failed payment recovery
  • Involuntary churn
  • API reference

Company

  • Contact

Legal

  • Privacy
  • Terms
  • Security
AES-256 at restTLS 1.2+DPA available
© 2026 Exeechain·Built for SaaS teams who take retention seriously.
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