Free has every feature, running on a sample book we built. Paid plans run it on your own Stripe customers, and each step up watches a bigger book and adds more of the product. Month-to-month, no setup fees.
Founding customers
As one of the first Exeechain customers, you get 15% off your first 12 months on Shield, Multiplier or Command. Shield $299 becomes $254 a month, Multiplier $999 becomes $849, and Command $2,999 becomes $2,549, for the first year.
We sign your NDA before you connect any data. The free plan needs no card and no call, so you can see the scoring and the drafted saves on our sample book first.
Over the twelve months that is $538 kept on Shield, $1,798 on Multiplier, $5,398 on Command, and at least $10,620 on Enterprise, which is quoted from $5,900.
Claim it, and see what each plan saves · Or start free, no card
No card to sign up: explore everything on a sample workspace, or try the live demo. Connecting your own customers, and sending real actions, is what a paid plan adds.
See exactly how churn risk, revenue leaks and drafted saves work, on a full sample book.
Free forever. No card, no expiry.
Every feature is on, on our sample book. Shield is where you point it at your own customers.
Recover failed payments and catch renewals before they lapse, on up to 150 customers.
or $275/mo billed yearly
Shield finds the money on the table. Multiplier works it for you: daily scoring, every save drafted, your approval the only manual step.
or $919/mo billed yearly
Over 500 customers? Add capacity in 100-customer packs for $149/mo each, up to 1,100. Need more than that? Command covers up to 2,000. Email billing@exeechain.com to add packs.
Real-time detection, plus win-back working up to 50 churned customers a month - revenue you had already written off.
or $2,759/mo billed yearly
A scenario, not a forecast
Drag the sliders, including the save rate. This is a scenario you control, not a promise: nobody can tell you your save rate before you have one. The free leak benchmark gives you a starting estimate.
Modelled recovery
A scenario built from your inputs, not a forecast of your account. It assumes every churning customer is one we flag and you work. Doesn't count expansion uplift, QBR hours saved, or insourced data-team cost. Once you are live, the ROI page reports only dollars confirmed against your billing - usually a smaller number, and the only one worth taking to a CFO.
No setup fees · Month-to-month · Cancel any time from Settings → Billing
Recovered revenue only counts when it is verified against billing - never estimated. On Multiplier and up, the revenue impact ledger rolls those saves into the one number that decides whether Exeechain pays for itself.
Not sure which plan fits?
Book a 30-minute leak review with the founder. We look at your retention numbers together; you leave with your three biggest leaks, whether or not you buy anything.
Book the leak reviewWhat a year costs
Multiplier for a year is about a quarter of Gainsight's observed median.
$49,676/yr observed median, plus an implementation project measured in months and usually a dedicated admin.
$999/mo, live today, no implementation project, cancel monthly.
| Feature | Shield | Multiplier | Command | Enterprise |
|---|---|---|---|---|
| Core limits | ||||
| Customers | 150 | 500 | 2,000 | Unlimited |
| AI churn scoring | Weekly | Daily | Real-time | Real-time |
| Copilot | 100 chats/mo | Unlimited | Unlimited | Unlimited |
| Playbooks | 5 | Unlimited | Unlimited | Unlimited |
| Active workflows | — | 5 | 50 | Unlimited |
| Retention Agent actions | — | 30/day | 300/day | 1,000/day |
| Win-back campaigns | — | 20/mo | 50/mo | Unlimited |
| Seats | 1 | Unlimited | Unlimited | Unlimited |
| Revenue workspace | ||||
| Today's priorities | Included | Included | Included | Included |
| Slack alerts + daily digest | Included | Included | Included | Included |
| 14 connectors: CRM, support, product analytics, billing | Included | Included | Included | Included |
| NPS + customer portal | Included | Included | Included | Included |
| Save-plan approval inbox | Included | Included | Included | Included |
| QBR (the quarterly business review you send your bigger accounts) generator | Not included | Included | Included | Included |
| Revenue forecast | Included | Included | Included | Included |
| Revenue impact ledger | Not included | Included | Included | Included |
| Growth intelligence | ||||
| Champion tracking | Not included | Included | Included | Included |
| Expansion AI | Not included | Included | Included | Included |
| ROI dashboard | Not included | Included | Included | Included |
| Conversation intelligence | Not included | Included | Included | Included |
| Operations and governance | ||||
| Salesforce sync | Not included | Not included | Included | Included |
| Retention Agent automation | Not included | Included | Included | Included |
| Priority onboarding | Not included | Not included | Included | Included |
| Sovereign Shield private AI | Not included | Not included | Not included | Included |
| White-label | Not included | Not included | Not included | Included |
| SSO / SAML | Not included | Not included | Not included | Included |
| Direct founder support | Not included | Not included | Not included | Included |
Past 2,000 customers: SSO, white-label and a private AI mode, on terms we agree together.
or email support@exeechain.com
Customer count. Shield covers up to 150 of your customers, Multiplier 500, Command 2,000, Enterprise unlimited. Every paid plan has churn scoring, playbooks, failed-payment recovery and the 14 CRM, support, analytics and billing connectors. Scoring runs weekly on Shield, daily on Multiplier and in real time on Command and up; Salesforce sync starts at Command. Shield acts on your approval, and Multiplier and up add the agent that drafts and runs the work for you.
On Multiplier, volume packs add 100 customers for $149 a month each, up to six packs (1,100 customers in all). Beyond that, Command covers up to 2,000. Packs are added by support to your next invoice; the plan itself does not change. On Shield, the next step is Multiplier.
Gainsight's observed median is $49,676 a year plus 20-40% for implementation; ChurnZero lists $12,000 a year but buyers report a $44,625 median. Exeechain's top self-serve plan is $2,999 a month with no implementation fee. The customer success software pricing page has every figure with its source.
No. Every plan is month-to-month. Cancel any time from Settings → Billing. Annual billing is offered at an 8% discount but is also fully optional.
Yes. Upgrade any time. The new plan unlocks after billing confirms the prorated charge, and the same data, customers, and playbooks carry across plans.
The migration is designed to fit inside a day. Stripe connects automatically; CSV import covers most customer histories, so an export from Gainsight or ChurnZero comes across as a CSV. Run both in parallel for as long as you like; Exeechain is month-to-month, so there's no commitment forcing the cutover.
No trial, and nothing that expires. Signing up is free (no card) and puts you on Free: the full product running on a complete sample book, so you can judge the scoring, the drivers, the leaks, the playbooks and the Copilot before spending anything. Connecting your own customers, and sending real actions, is what a paid plan adds. Plans start at $299/mo (Shield), month-to-month, cancel any time from Settings → Billing.
Card, through Polar. Annual invoices for plans paid yearly. Enterprise customers can pay by ACH or wire on net-30 terms.
Cancel from Settings → Billing in one click. No fees, no notice period. Your data stays accessible through the end of the current billing period; export is available any time before then.
Already paid but didn't finish setting up? Finish setup →
Which plan is right for you
Who each plan is built for, by stage and goal
Gainsight pricing
$49,676 a year at the median, before implementation
ChurnZero pricing
$12k listed, $180k observed
Planhat pricing
$41,255 median, charged per customer account
Vitally pricing
$299/mo on the site, $35,000 a year in practice
Totango pricing
No public price list. $66,150 median
Every CS tool's price
Seven vendors side by side, and what the unit hides
7 Gainsight alternatives
Every option with its real price
7 ChurnZero alternatives
Every option with its real price
7 Vitally alternatives
Every option with its real price
Customer success software
The 2026 buyer's guide
How setup works
The 15-minute path for your stack
Read-only on your Stripe. First scores in 15 minutes. Every connected signal read within 24 hours.
No setup fees · Month-to-month · Cancel any time from Settings